Opleiding: CCXP Exam Preparation ENG (Training)

Description:

Description:
The CCXP Exam Preparation is a two-day training designed to thoroughly prepare you in English for the CCXP exam, which is also conducted in English. This training is structured around the five pillars of the CXPA framework. Over the course of two days, we’ll enhance your CX knowledge step by step, covering everything you need to know to succeed in the CCXP exam. After completing the training, you have all the necessary fundamentals and context to prepare for the CCXP exam, which grants you the right to use the CXPA designation. The exam is not included in the course, you will have to apply for the exam at the CXPA.

After this training: - You are prepared for the CCXP exam, - You know the fundamentals of CX, - You have knowledge of the CXPA framework, - You know the best practices in the field of CX, - You have increased your CX competences

Target audience:
The training is ideal for customer experience professionals, customer service managers, consultants, product managers/owners, marketers, and project managers.

Pre-education:
This training is designed for experienced professionals (with a minimum of 2 years of relevant work experience) who want to deepen their knowledge of customer experience management.