Opleiding: Lean IT Essentials Self-Study Package
Algemene omschrijving
This e-learning contains the course materials.
The Lean IT Foundation e-learning, based on Lean principles, aims to enhance IT department efficiency by focusing on customer value, reducing waste, and ensuring continual improvement. This e-learning applies Lean practices to IT operations, improving customer satisfaction, reducing costs, and boosting productivity.
Doelgroep
This training is designed for non-IT professionals or those working closely with IT, such as product owners and managers, who require more technical knowledge.
It is also suitable for IT professionals with the following objectives:
- IT Managers
- Gain insights into Lean management techniques to enhance team efficiency.
- IT Developers
- Learn Lean principles to optimize your development processes.
- IT Consultants
- Equip yourself with Lean IT knowledge to offer better advice to your clients.
- IT Analysts
- Understand Lean IT tools to sharpen your analytical skills.
- Project Managers
- Apply Lean principles to manage projects more effectively.
Leerdoelen
By completing this e-learning, you will gain the following knowledge and skills:
- Principles of Lean IT and their applicability across various industries.
- Increased customer satisfaction and reduced IT costs through efficient value delivery processes.
- Strategic role of IT in customer retention and management.
Exam Information:
- Format: Multiple choice, 40 questions.
- Passing Score: 65% (26 out of 40).
- Duration: 60 minutes.
- Closed Book.
Voorkennis
You do not need any prior knowledge to access this e-learning.
Onderwerpen
- Module 1: Introduction to Lean.
- Module 2: Customer.
- Module 3: Process.
- Module 4: Performance.
- Module 5: Lean Organization.
- Module 6: Behaviour and Attitude.
- Module 7: Problem Solving/Kaizen.
- Module 8: Practical Case.
- Module 9: Knowledge Evaluation.
- Module 10: Trial Exam.
