Opleiding: IT Business Relationship Manager Self-Study Package
Algemene omschrijving
This e-learning contains the course materials.
This e-learning provides a comprehensive foundation for Business Relationship Managers (BRM) at all levels, focusing on the BRM role and how effective BRM disciplines can positively impact business results.
Doelgroep
The ITIL 4 Specialist: Business Relationship Management module is designed for IT professionals responsible for building and maintaining relationships between service providers, consumer organizations, and their stakeholders.
Leerdoelen
By completing this e-learning, you will gain the following knowledge and skills:
- Purpose, objectives, and challenges of BRM practice.
- IT Business Relationship Organisational Model.
- Integrated Business Relationship Management Framework (iBRMF) and critical skills.
- BRM planning and creation tools.
- Value-based project assessment.
- Role of IT Business Relationship Manager in Organisational Change Management.
Exam Information:
- Format: Multiple choice.
- Questions: 50.
- Passing Score: 65% (26 marks).
- Duration: 60 minutes.
Voorkennis
You do not need any prior knowledge to access this e-learning.
Onderwerpen
- Module 1: Introduction to Business Relationship Management.
- Module 2: Introduction to the IT Business Relationship Maturity Model.
- Module 3: Introduction to the Integrated Business Relationship Management Framework (iBRMF).
- Module 4: Skills to Use Across the iBRMF.
- Module 5: iBRMF: Business and IT Strategy.
- Module 6: iBRMF: Customer Engagement.
- Module 7: iBRMF: Plan, Build, Test, Deploy
- Module 8: iBRMF: Operational Excellence
- Module 9: iBRMF: Continual Improvement.
- Module 10: Business and Capability Roadmapping.
- Module 11: Organisational Change Management.
€1.374
ex. BTW
Aangeboden door
Startel bv
Onderwerp
IT Management & Strategie
Business Management
Niveau
Looptijd
365 dagen
Taal
nl
Type product
cursus
Lesvorm
E-Learning
Keurmerken aanbieder
AgilePM - Agile Project Management (APMG)
ASL
Axelos
BISL
EC-Council
EC-Council Certified
EXIN
ITIL
Lean IT
NRTO